Terms of Service

These terms govern your use of gounleased.com, operated by Unleased, LLC ("Unleased," "we," "us"). By creating an account or using the site, you agree to them.

The service

Unleased is a marketplace that connects tenants seeking to transfer or sublease a lease with renters looking for housing, and with property managers. Unleased is not a party to any lease. Lease terms, approvals, and move-ins are between you, the other renter, and the property manager.

Accounts

You must provide accurate information, keep your credentials secure, and be at least 18 years old. You are responsible for activity under your account. We may suspend or remove accounts that violate these terms, post fraudulent listings, or abuse other users.

Bids, offers, and fees

• Bids and Claim Now offers are commitments. If you win an auction or claim a listing, you agree to proceed with the application in good faith.
• All fees are shown before you commit. Where a fee is refundable (for example, if we do not list your unit), the refund terms are stated at the point of payment.
• Payments are processed by Stripe under their terms.

Listings

You may only list a unit you have the legal right to transfer or sublease. Listings are reviewed by the property manager and by Unleased before going live, and we may decline or remove any listing. You are responsible for the accuracy of your listing.

Text messages

If you opt in, we send transactional text messages about your account activity (such as outbid alerts and application reminders). Consent is optional and not a condition of using Unleased. Message frequency varies; message and data rates may apply. Reply STOP to cancel or HELP for help. Details are in our Privacy Policy.

Disclaimers and liability

The service is provided "as is." We do not guarantee that a listing is accurate, that an auction will result in a lease transfer, or that a property manager will approve an application. To the fullest extent permitted by law, Unleased's liability arising from your use of the service is limited to the fees you paid to Unleased in the twelve months before the claim.

Changes and governing law

We may update these terms; material changes will be announced on the site, and continued use constitutes acceptance. These terms are governed by the laws of the State of Alabama.

Contact

Unleased, LLC — Huntsville, Alabama. will.hawkins@gounleased.com